Criticism comes
to us naturally. It can be very constructive and can achieve
the required goal if a certain decorum and etiquette is
followed. Constructive criticism is a skill and an art that
has to be learnt. Here are some points that may help us learn
this art:
1. Every
criticism should begin with the acknowledgement of the good
traits in the person we intend to criticize. It will engender
confidence and make us stand among the well-wishers of that
person.
2. Criticism
should be directly communicated to the person we intend to
criticize instead of talking to others. Such indirect comments
may hurt that person’s feelings when they become known and
also create unnecessary gossip.
3. It is
inappropriate to criticize a person for a mistake at the very
time he is making it. This often creates a reaction in a
person and also does not allow him the opportunity to calmly
reflect on the substance of the critique.
4.
Over-criticism or repetitive criticism should be avoided. More
often than not it proves counter-productive to the very
objective we have in mind.
5. Criticism
should not be couched in harsh words and foul language. The
most substantive criticism loses its impact if it is not
conveyed in a polite manner. People shy away from callous
words. |